About these terms
These Terms & Conditions (“Terms”) govern your use of the Divine Ragas mobile app for Android and iOS and the website that supports it (together, the “Service”). The Service is run by Divine Ragas, First Floor, Kooliyadan Plaza, Vellangallur, Thrissur, Kerala, India (“Divine Ragas”, “we”, “us”).
By creating an account, installing the app or listening through it, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Service.
Who can use Divine Ragas
You must be at least 18 years old to create an account. If you are younger than 18, you may use the Service only with the consent and supervision of a parent or legal guardian, who agrees to these Terms on your behalf.
You need a working mobile number or a Google or Apple account to sign in, and you are responsible for keeping access to it secure.
Your account
- Give accurate information when you sign up, and keep it up to date.
- Keep your sign-in details and one-time passwords private. Activity on your account is treated as yours.
- One person, one account. Do not sell, share or transfer your account.
- Tell us promptly at mail@divineragas.com if you think someone else has used your account.
You can delete your account at any time. See how to delete your account.
What the Service offers
Divine Ragas lets you stream spiritual and devotional audio from many traditions, such as chants, mantras, hymns, devotional songs, meditation tracks and podcasts, read synced lyrics, create playlists, like songs, follow artists and creators, and receive notifications.
The Free plan
Divine Ragas has a Free plan for everyone. It is a free version of the app with limited features and limited access to our exclusive collections. With the Free plan you can listen to the free tracks and collections that are made available to you and experience the app, without paying anything. There is no trial period, and you do not need to add any payment method to use the Free plan.
Premium
Some features, such as offline downloads and the complete spiritual library, are part of a paid Premium plan. Upgrading to Premium is optional.
We may add, change or remove features, content or plans from time to time. Where a change would materially reduce what you have paid for, we will give you notice and, where the law requires, a fair remedy.
Premium subscriptions and payments
Divine Ragas Premium is offered as a monthly plan and a yearly plan. Prices are shown in Indian rupees inside the app at the time of purchase and include applicable taxes where required.
- Purchases are made through Google Play or the Apple App Store, using your store account. Payment is handled entirely by that store; we never see or store your card, UPI or bank details.
- Subscriptions renew automatically at the end of each billing period at the then-current price until you cancel. You can cancel at any time before the renewal date through your store account.
- We will tell you before a price change takes effect. If you do not accept it, cancel before the next renewal.
Refunds and cancellation are explained in our Refund & Cancellation Policy.
Offline downloads
Premium members can save tracks for offline listening. Downloaded files are protected, stay inside the app, and can be played only while your Premium plan is active and you are signed in to your account. They cannot be copied, exported or shared. We may ask the app to go online from time to time to confirm your plan is still active.
Content and our rights
The music, recordings, lyrics, artwork, photographs, logos, text and software in the Service belong to Divine Ragas or to the artists, labels, publishers and other licensors who allow us to use them. They are protected by copyright and other laws.
We give you a personal, non-exclusive, non-transferable, revocable licence to use the app and to stream or download content for your own private, non-commercial listening. Everything else is reserved.
What you agree not to do
- Copy, record, rip, redistribute, publicly perform or sell any content from the Service.
- Reverse engineer, decompile, tamper with or attempt to bypass the app’s security, download protection or subscription checks.
- Use bots, scrapers or automated tools to access the Service or to inflate play counts.
- Upload, post or share anything unlawful, hateful, infringing, or that disparages, mocks or targets any faith, belief or community.
- Interfere with the Service, other listeners, or our systems.
- Use the Service for any commercial purpose without our written permission.
Following, comments and creator content
Where the Service lets you follow creators or interact with content, you are responsible for what you submit. You keep ownership of it, and you give us a worldwide, royalty-free licence to host and display it in the Service. We may remove content or restrict features that break these Terms or the law.
Notifications
With your permission, we send push notifications about new releases, playlists made for you, live sessions and offers. You can switch them off at any time in your device settings or in the app. Service messages about your account or payments may still be sent.
Devotional content, respectfully
Divine Ragas presents spiritual music from many traditions and treats each one with equal respect. Content is for listening and reflection. It is not religious, medical or therapeutic advice, and meditation or chanting tracks are not a substitute for professional care.
If you believe something in the Service is inaccurate or disrespectful, please tell us at mail@divineragas.com and we will review it with care.
Availability and third-party services
We work to keep the Service available, but we cannot promise it will always be uninterrupted or error-free. Streaming quality depends on your device and network. The Service relies on third-party providers such as Google, Apple and cloud hosting. Their terms apply to their own services, and we are not responsible for their outages or actions.
Suspension and ending your use
You may stop using the Service and delete your account whenever you like. We may suspend or end your access if you seriously or repeatedly break these Terms, if required by law, or to protect the Service or other listeners. If we end a paid plan without cause, we will refund the unused part of the current billing period where the store allows it.
Disclaimers and limits on liability
The Service is provided “as is” and “as available”. To the fullest extent permitted by law, we do not give warranties of any kind beyond those the law requires, and we are not liable for indirect, incidental or consequential losses, or for loss of data or profit, arising from your use of the Service.
Nothing in these Terms limits any right you have under consumer protection law that cannot be limited, or our liability for fraud or wilful misconduct. Subject to that, our total liability to you for any claim relating to the Service will not exceed the amount you paid us in the 12 months before the claim arose.
Governing law and disputes
These Terms are governed by the laws of India. We encourage you to contact us first so that we can try to resolve any concern informally. Any dispute that cannot be resolved that way will be subject to the jurisdiction of the competent courts in India, without affecting any consumer rights you have to bring a claim in your own place of residence.
Changes to these Terms
We may update these Terms as the Service evolves or the law changes. When we make a material change, we will notify you in the app or by another suitable method before it takes effect. If you keep using the Service after the change, you accept the updated Terms.
Contact us
Divine Ragas
First Floor, Kooliyadan Plaza
Vellangallur, Thrissur
Kerala, India
Phone: +91 98471 21669
Email: mail@divineragas.com